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CSPC 2.7 uploading not hitting SNTC

Xividar
Level 1
Level 1

Hi Guys,

I am trying to upload a collection to my Smart Net Total Care account. The last Upload I completed Failed (according to the portal), and for some reason, I do not see any additional Uploads I have completed.

Would someone kindly assist?

Thanky you.

2 Replies 2

taywelch
Cisco Employee
Cisco Employee

Hello, 

I have sent you an offline message, please respond with the requested information, and I will look into the upload issue. 

regards, 

taywelch
Cisco Employee
Cisco Employee

Hello, 

I see all of your uploads successful on our backend. Can you check the SNTC portal to confirm the same?

regards,