CSPC Backup and Restore

[aveny007]

Hi Team,

We are planning to upgrade CSPC 2.8 to the last updated version . We want to know if Backup and restore will backup all the settings\Add import credentials\Application settings\Inventory settings\datasets\user credentials\roles\schedules .

Also I have tried ssh into the collector but save backup file but getting "Access denied" error . My role is as an administrator but still can't access via SSH terminal

Thanks,

Avi

[gausing5]

Hi Avi,

Please try to upgrade through CLI via Adminshell or collectorlogin/root(transfer method).

Also, you can opt for deploying a 2.10.0.1 ova so that you can bypass the upgrade process.

Regards,

Gaurav Singh

[aveny007]

Hi Gaurav,

Can you please explain the commands to upgrade via adminshell and also if you put some words on collectorlogin/root(transfer method) and how to access transfer method will be very kind .

Thanks,

Avi

[gausing5]

Hi Avi,

We can have a WebEx session to troubleshoot the issue further. You can share the availability with email address in Personal Message.

Regards,

Gaurav Singh

[aveny007]

Thanks Gaurav. I will confirm and let you know

[aveny007]

.

[aveny007]

Thanks