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CSPC (Collector) - Partner Support Services - Remove inactive Customers from Global Filters

cspc
Beginner
Beginner

Hello,

 

we are using CSPC (Collector) for several customers.

At the website services.cisco.com we have an overview of all the active Collectors (CSPC).

But when I want to see All Equipment of a certain customer I have to change the Global Filter settings, under the Partner Support Services. There I can select my Customer.

But what I notice is that I can also select Customers for which no Collectors are managed anymore (old collectors which have been removed).

 

How can those customers be removed from the selection?

 

1 Reply 1

Jarrett Pomeroy
Cisco Employee
Cisco Employee

Hello,

You have reached the SNTC Portal Community page, PSS Users are entitled to open TAC SR cases for support.

You can reference the PSS Community page at https://community.cisco.com/t5/partner-support-service/ct-p/5456-partner-support-service for case opening steps.

Thank you,

Jarrett

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