CSPC (Collector) - Partner Support Services - Remove inactive Customers from Global Filters

[cspc]

Hello,

we are using CSPC (Collector) for several customers.

At the website services.cisco.com we have an overview of all the active Collectors (CSPC).

But when I want to see All Equipment of a certain customer I have to change the Global Filter settings, under the Partner Support Services. There I can select my Customer.

But what I notice is that I can also select Customers for which no Collectors are managed anymore (old collectors which have been removed).

How can those customers be removed from the selection?

[Jarrett Pomeroy]

Hello,

You have reached the SNTC Portal Community page, PSS Users are entitled to open TAC SR cases for support.

You can reference the PSS Community page at https://community.cisco.com/t5/partner-support-service/ct-p/5456-partner-support-service for case opening steps.

Thank you,

Jarrett