03-25-2018 11:33 AM - edited 03-12-2019 07:42 AM
Customer created CCO user ID and it is associated to contracts. The CSAM tool does not find name or cco user id when adding user to portal access. Gary Herman
03-26-2018 06:29 AM
Hi,
Can you please send Customer CCO ID and company name?
You may send this information via private message.
Regards,
Suchita
03-26-2018 02:52 PM - last edited on 03-26-2018 02:56 PM by Cheri Fairbrother
Customer: Dau***
CCO User ID: der***
Have associated with contract # 935***. Can not add to CSAM tool for portal access.
Gary Herman
Client Success Manager
Office: 603.683.4564
Mobile: 682.218.7161
*** Text has been masked to preserve data privacy.
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