delegated administrator has left the company

[00uv4bwrzHBC8yGHy5d6]

I need assistance gaining access to SNTC. The previous delegated admin has left the company.

[vivekcha@cisco.com]

Hello,

We will help you to manually onboard. Could you please PM (Personal Message) me the below mentioned details:
Party ID:
Company Name:
CCOID of the user that needs to assigned role:
What Roles to assigned:
Contract Number:

Thanks and Regards,
Vivek Chauhan

[00uv4bwrzHBC8yGHy5d6]

Party ID: not sure what this is
Company Name: TDK Components USA, Inc.
CCOID of the user that needs to assigned role:





00uv4bwrzHBC8yGHy5d6







What Roles to assigned: All administrative roles, including Delegate
Administrator
Contract Number: 95211650

[vivekcha@cisco.com]

Hello,

Manual sync has been done and also SNTC service has been enabled.

The mentioned user has been assigned as Customer admin & Delegated administrator role & is active on the SNTC portal.

If you face any issues then please let us know.

Regards,

Vivek Chauhan

[00uv4bwrzHBC8yGHy5d6]

It appears that there is still a problem. I can't see the devices that I
already uploaded to the SNTC portal.

I requested a contract report from our reseller (below). Is the "GU ID" the
same as the CR Party ID?

[ronrob]

I need to help our end-user change the DA on their account.

How can we do this?

Thanks Rhonda