Entitlement file generation failed. Please try again. If the issue persists, find help in the community.

[jenny conlan]

I just installed a new CSPC VM - 2.8, when I attempt to generate a entitlement, i get the above error. Cleared cache, cookies and tried different browsers. Thanks in advance.

[Suchita Shewale]

Hi Jenny, We are taking a look at your issue and will get back with the update shortly.

Regards

[Suchita Shewale]

Hello Jenny,

Do you mind accessing SNTC Portal and retry generating entitlement? We have provided a fix for your issue and would like you to validate the same for us.

Regards,

Suchita

[jenny conlan]

That worked, thanks so much!