Hello Erik,
Good day to you!
I have acknowledged this post.
The entitlement creation shows this error, however the entitlement gets downloaded successfully and later you receive it in your Cisco mail.
However, if issue persists I would like you to send me the following details over the Personal message to look into further-
CCO ID-
PARTY ID-
COMPANY NAME-
Email ID-
Thanks & best regards,
Devashish Bourai.