08-20-2021 05:07 AM
Is there a way to group devices based on the services they provide? For example, we have a group of routers providing Internet Service to our customers. I want to mark these 5 devices as Internet. This is to ensure we apply Smart Net appropriately to these devices and the money to be paid for the Smart Net comes from the appropriate bucket of funds.
I looked at segments but once assigned to a user, that is all they can see. I want to maintain global visibility while reporting on devices in segments.
Any suggestions?
08-20-2021 06:23 AM
Hi Charlie,
Hope you are doing well!
We are looking into the issue, please share the following details in private message:
CR Party ID:
Company Name:
CCO ID:
Thanks,
Vivek Chauhan
08-23-2021 01:43 PM
Hi Charlie,
You can create a new segment for the devices according to your requirement on the basis of following criteria:
1> Host Name
2> IP Address
3> SysName
And then you can give access to all the users you want in order to maintain global visibility while reporting on devices in segments.
If you have any queries then please let us know.
Kind Regards,
Vivek Chauhan
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