07-28-2015 01:13 AM
Hi Team,
I am getting confused on how to configure Smartnet total care for 5 years.
Is this the right SKU?
SOLN SUPP 24X7X4 (SSSNP)
07-28-2015 06:39 PM
Hi there,
We would like to help you out, but need a few more details about your situation before we can respond. Could you please contact me directly at hcranman@cisco.com?
Thanks,
Heather
07-28-2015 10:30 PM
Further to what my team member replied.
For SNTC, in CCW
Add product --> “Select Service/Subscription”(bottom of SKU) à Select “+” on “Smart Net Total Care” à Select radio button on any of the service. This will give you an option of 1-60 months. You can add appropriately.
Hope this Helps…. Let us know if you require further help
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