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323
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1
Helpful
2
Replies

I'd like to invite our coworkers to access SNTC.

HMChung
Level 1
Level 1

I got DA role of SNTC portal a few days ago and I'm not used to this portal so far. 

I'd like to give one of our coworkers to access the portal so that I watched how-to-video to assign role by myself.

I've tried to do that by using SAMT but I got the following error message:

HMChung_0-1724999115342.png

 

Is there any way I can resolve this problem without SAMT. If it's impossible, does anybody happen to know how to access this tool?

I would be happy if someone help me solving this problem

 

Thanks in advance.

 

 

1 Accepted Solution

Accepted Solutions

enrirami
Cisco Employee
Cisco Employee

Hello,

Thank you for contacting Cisco.

Please provide the following information via private message:

Company name:
Company address:
CR Party ID:
CCOID:
Email:

That way we can start validation and see what might be causing the error.

I will be attentive.

Kind Regards,

Enrique Ramirez.

View solution in original post

2 Replies 2

enrirami
Cisco Employee
Cisco Employee

Hello,

Thank you for contacting Cisco.

Please provide the following information via private message:

Company name:
Company address:
CR Party ID:
CCOID:
Email:

That way we can start validation and see what might be causing the error.

I will be attentive.

Kind Regards,

Enrique Ramirez.

enrirami
Cisco Employee
Cisco Employee

Solution provided via private chat. Closing post.