Inventory Insights - Duplicates

[npicard]

Hello SNTC portal experts;

I have a customer who has a couple of questions regarding the Inventory Insights> Duplicates view:

1) How will devices that were uploaded manually via CSV and then subsequentlyHow will devices that were uploaded manually via CSV and then subsequently captured by the collector be reflected? Will this show up as duplicates?

2) Where can a user get an explanation of the reason codes descriptions from this report (i.e.: Code SNAS-0123 - NO PRODUCT ID MATCH FOR THE SERIAL NUMBER, FAILED IN TABLE DRIVEN VALIDATION PROCESS, FAILED IN CIBER PRODUCT MASTER CHECK, NO PID EQUIVALENCE MATCH)?

Any additional insight you can provide on this section of the portal will be greatly appreciated.

Thanks!

[Pamela Ghosh]

Hi Nathalie ,

Thanks for reaching out to us, We are looking into the situation and will update you shortly on this.

Regards
Pamela

[Pamela Ghosh]

Hi Nathalie,

SNTC 3.x the subsequent CSV import will augment the prior import .The duplicate devices will get removed and unique devices should show up.

For the second query we are working with team to update the user guide .

Regards

Pamela