Send me in Private the screenshot ( full top and bottom ) of your collection profile
and the following logs in private message
PLEASE TO DO THE FOLLOWING:
In deploying the image you would have created the cli admin password? (java based shell)
If so have you also created/activated the users collectorlogin and root ? (real linux shell)
If not do the following for the cli admin shell
admin# pwdreset root 90
And
admin# pwdreset collectorlogin 90
it will activate those accounts and generate their passwords ( keep them where you can refer to them in the future)
after that
Via SSH Login to collector as user collectorlogin and then use command below to connect as root (cannot connect directly)
# su root
and then the following commands :
# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/CONN_TEG_LOGS/tail-end-gateway.log
# openssl s_client -showcerts -connect concsoweb-prd.cisco.com:443
# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/nohup.out
# wget https://72.163.7.113/HeadEndWebAppServlet/ --no-check-certificate
