Manual File Import Fields for CUCM

[Mark Wentz]

I have a customer that has imported his infrastructure via CSV file.  All was going well until we got to the CUCM/Unity/IMP etc....  These systems have no serial number (required field in the upload file)

What information is needed for these systems to be uploaded and associated with a contract ?

Thanks,

Mark

[Jarrett Pomeroy]

Can you please let me know if your devices are virtual?

[Mark Wentz]

Yes they are all VMs  (CUCM/Unity/IMP...etc) 

[Jarrett Pomeroy]

Hello,



The CSV Import feature is primarily used for physical device types. However, since these virtual devices will not have a true serial number, you can generate a unique value just so the field is populated to import.



Thank you,

Jarrett

[Mark Wentz]

How will it match up a service contact on your side.    The software does carry service and is tied to a service contract.  Out side of this portal,  CUCM has always been a mystery to me when it comes to this..

If one does not know the contract number from the onset,  what information do you supply to do a search. ?

Thanks !