Meraki Hostname and Serial Not Showing in CSPC Managed Devices

[msmaigonz]

Meraki devices are successfully discovered but hostnames and serial numbers are not showing (NA) under Managed Devices.

We have just rebuild the server using 2.11 server version. It was visible when we had 2.10.

Hope to get feedback soon. Thank you in advance.

[msmaigonz · Accepted solution]

Serial number for Cisco devices will be resolve with these.

- Turn on the duplicate serial number check in the Collector GUI 

Settings> Discovery settings> Serial number duplicate check

Meraki devices will only have basic info, excluding serial number and OS version. To fix hostname, manually add IP address during discovery.

- Discovery > Discover devices with known IP addresses > Key in IP address of your Meraki > Key in Management Protocol > Finish