cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
323
Views
0
Helpful
1
Replies

Multiple routers entries in SNTC

RAFALJACKOWSK1
Beginner
Beginner

 

Hello

I got problem with multiple entries in SNTC portal.

I try to check my inventory but I found that sometimes I can see multiple entries for same router.

We removed duplication on collector but it still bring multiple entriesSNTC multiple entries.PNG

So I have one real entry and two not real. So in total on portal it showing me that I have 3 routers instead of 1 only

 

 

 

 

Does anyone have similar problem?

 

Thanks

 

Raf

 

1 Reply 1

Grzegorz Orlos
Cisco Employee
Cisco Employee

Hi Rafal,

 

Based on the transport file, problematic device was discovered under 5 different IP addresses, but full Inventory data are available for 3 of them. SNTC logic removed duplicates and narrowed down 3 to 1 (.240), but remaining 2 (.247 and .248) were processed partially.

 

You can try to fix this by removing duplicates on CSPC side (Settings > Discovery Settings > Serial Number Duplicate Check - YES).

Alternatively, you can blacklist unwanted IPs under Settings > Do Not Manage Devices List.

 

Best Regards,

Greg

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers