08-15-2022 06:34 AM
Hello,
It seems i am also experiencing the same issue in the last stage of registering.
The first stage works fine (Verify your account).
Name, e-mail, contract number and serial number all seem fine, green check marks are shown.
The next page shows me the enterprise, which i select and press submit.
The last message i get is Oops! Something went wrong ...
It seems to be a case by case situation from what i have been reading in the discussions.
How can i resolve this issue?
Thank you.
08-15-2022 06:40 AM - edited 08-15-2022 06:44 AM
Hi boucla000,
Good day to you! We will help you with SNTC portal registration. We request you to please share below mentioned details in personal message (PM) for further assistance :
Party ID:
Company Name:
CCOID:
Contract Number:
Also, please share the error you are getting while registering to the SNTC portal.
Thanks & Regards
Aishwarya Bhatnagar
08-15-2022 11:31 AM
Hi Aishwarya, have you received the info i sent you ?
Thank you.
08-15-2022 11:44 AM
Hi boucla000,
We haven't received the information yet. Please share the same again, have texted in PM.
Thanks & Regards
Aishwarya Bhatnagar
08-15-2022 11:46 AM
08-15-2022 11:46 AM
Hello Aishwarya,
I just replied to the e-mail.
Let me know if it's ok.
Thank you.
08-15-2022 11:53 AM - edited 08-15-2022 11:55 AM
Hi boucla000,
Thanks for sharing the details. I have received your details via email as well.
Thanks & Regards
Aishwarya Bhatnagar
08-31-2022 08:39 AM - edited 09-01-2022 05:37 AM
Hi boucla000,
Sharing the summary of the issue resolution:
• Checked with the internal team regarding the registration issues for self-service onboarding process
• After the issue was resolved, email confirmation was received while SNTC registration
• The SNTC registration was successfully completed via self-onboarding process.
Thanks & Regards
Aishwarya Bhatnagar
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