Permission Change and Issue Loading Portal

[p.fauque]

My user role has changed from DA to Customeradmin and I'm not able to add new users to the TC portal.  The portal also is incredibly slow to load on any browser or intermittently fails to load at all.  I've also noticed that all my company user associations have disappeared in CSAM.  Any assistance would be appreciated.  Thanks.

[tsayyed]

Hi,

We have acknowledged your request. Please provide the below details over personal message (PM).

Company name

Contract Number

Serial Number

CCOID

Thanks & Regards 

Tahereem Sayyed

[p.fauque]

Hi, Tahereem.  Here's is the information you requested.  Please let me know if you need anything else:

Company Name: Washington Corporations
CCO ID: p.fauque
Serial number: SNTC3X7969385042138413023
Contract Number: 94277599, 200261425, 203052822 (various)

[tsayyed]

Hi Paul,

We have checked all the details & worked on that.

Please check you PM.

Thanks  & Regards

Tahereem Sayyed