Smart Net Total Care Portal and Collector Discussions

The CSPC  GUI seems to fail to download the new version (2.10.0.6). I see a 'Not Authorized' in the logs when I click the upgrade button. 2023-03-23 08:30:27,435 [https-jsse-nio-8001-exec-2] INFO com.cisco.ca.ss.lcm.agent.cmdimpl.FetchImageDownloadUR...

Hi,I'd like to please finally have access to the portal. Starting to get very fed up with Cisco.

I created my account with SNTC on Thursday 16Mar2023 and received the emails saying that my account was ready to go and to allow 24 hours for the back end to do what it needed to do.  I am trying to get in today so that I can look at a few things and...

Hi,I've recently gained Customer Admin Access and after waiting the advised 24Hrs whenever I go to the SNTC Portal I get a Blank page that shortly after redirects me back to the Register/Sign in landing page.Am I doing something wrong or is there an ...

we redeployed the server to upgrade, when reaching the server on the GUI, it didn't ask me to set a new password. how can I set the GUI credentials through CLI (I do have access to admin, root and the collectorlogin accounts on the CLI). or is there ...

Even after getting the confirmation from Cisco support that I do have full access to Smart Net Total Care portal, I do not see anything in login and after few seconds page redirects to another page where it says I do not have access.Please suggest.

Hi,I'm trying to register a partner outside my company on CSAM for get access for SNTC portal but it seems that don't have a contract but we already had a smartnet contract associate.

What is difference between CON-SNT-CSMICTPL & CON-SNT-CS4GEEMI for Cisco Table Microphone

Team, I submitted for review and pending approval on 2 new accounts I support and need to understand where this is in process for approval as my manager is not seeing the link to approve? Thanks, Carrie Kelly (carrkell)

I have been granted access to contracts and registered and received emails showing that. But when I try to log in it keeps asking me to register, when I do that it states I already have access. Cannot get past that loop. Can someone assist?

Hello,I am setting up SNTC and currently on step #3 (Generate Entitlement Certificate File) of the "Get Started" section.When I click on the hyperlink nothing happens.I have tried multiple browsers, InPrivate modes, clearing cache, allow popups, home...