Smart Net Total Care Community - Useful Links Redirect

[twylyghtcisco]

Current link (https://supportforums.cisco.com/community/netpro/solutions/smart_services/sntc) is redirected (https://supportforums.cisco.com/t5/-/) to a dead link rather than a live link (https://supportforums.cisco.com/t5/smart-net-total-care/bd-p/4891-discussions-smart-net-total-care)

Screenshots attached

[Cheri Fairbrother]

Hi James,

Thank you for your message.  There are some known issues that are ongoing post-launch of the new Cisco Support Community platform. We'll keep you updated on their status in this post. Please subscribe to the post if you'd like to receive a notice when we make changes.

As for redirects, there are some redirects to communities that aren't working properly and you may get an error. If you use the global navigation (at the top of each page), or the "hamburger" menu  you can get to the communities with no problem.

We are working to fix these known issues as soon as possible and we appreciate your patience while we continue to make improvements.

Thank you,

Cheri

[Cheri Fairbrother · Accepted solution]

Hi James,

I wanted to circle back and let you know that the Useful Links page on the Smart Net Total portal has been updated. 

Feel free to let us know if you find any other issues and we'll take action.

Cheers,

Cheri

[twylyghtcisco]

Mrs. Fairbrother,

I have drilled into this page and verified that all of the links that I use are now directed as expected.  My thanks for getting this in order.

Regards,

Jim

[Cheri Fairbrother]

Hi James,

The Useful Links section of the portal has been updated to properly direct you to the SNTC support community page.  Redirects should also now get you to the desired page with in the Cisco support communities.

Please let us know if you find any other broken links and we'll get them taken care of.

Cheers,

Cheri

[jeetendra_emarson]

Hi Team

There is a confusion regarding renewal of ASA5520 with IPS : whether it can be renewed or not. Some tell it can be and some say it can't be renewed.

Can any one tell the procedure for checking.

[Cheri Fairbrother]

Hi Jeetendra,

Thank you for your reply here.  Since this is off-topic from our Useful Links, we ask that you start a new discussion.

Cheers,

Cheri