03-13-2023 06:56 PM
Is there a problem with the Smart Net Total Care Portal?
Once I log in I'm just getting a blank page.
Been using the portal for a very long time first I've seen this.
Please advise
03-14-2023 04:46 AM
Hello Matt,
Good day to you!
I have acknowledged this post. Could you please tell me if you were earlier able to log into the SNTC portal?
Also please send the screenshot of the error ( or blank page)
Thanks & regards,
Devashish Bourai.
03-14-2023 06:20 AM
Hi Dbourai,
The portal is working now and I was able to download my reports.
I have attached a screen shot. No data was visible after logging in at the time.
03-14-2023 06:24 AM
Hi Dbourai,
Strange I just got errors saying that I don't have access to this resource when trying to reply.
Then it worked just fine. Strange behavior from the website.
03-14-2023 06:41 AM
We are experiencing a login issue with the SNTC portal.
For updated status please check the SNTC Status Page https://ciscossoprod.service-now.com/status?offer=SNTC
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