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Smart Net Total Care Portal

mattsprouls
Level 1
Level 1

Is there a problem with the Smart Net Total Care Portal?

Once I log in I'm just getting a blank page.

Been using the portal for a very long time first I've seen this.

Please advise

4 Replies 4

dbourai
Cisco Employee
Cisco Employee

Hello Matt,

Good day to you!

I have acknowledged this post. Could you please tell me if you were earlier able to log into the SNTC portal?

Also please send the screenshot of the error ( or blank page)

Thanks & regards,
Devashish Bourai.

Hi Dbourai,

The portal is working now and I was able to download my reports.

I have attached a screen shot. No data was visible after logging in at the time.

2023-03-14_07-58-02.png

Hi Dbourai,

Strange I just got errors saying that I don't have access to this resource when trying to reply.

Then it worked just fine. Strange behavior from the website.

Ralph Herbst
Cisco Employee
Cisco Employee

We are experiencing a login issue with the SNTC portal.

For updated status please check the SNTC Status Page https://ciscossoprod.service-now.com/status?offer=SNTC