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SNTC report not showing all devices

swapnil.zambare
Level 1
Level 1

Access points are not collected against Wireless controller.

Wireless controller host name is missing from Product alert report.

Product alert report do not include Chassis of all devices.

Devices are missing from product alert report.

 

 

1 Reply 1

jumin
Cisco Employee
Cisco Employee

Hey swapnil.zambare,

 

Can you private message me the customer and inventory names for the instance in question?  Also, please provide the IP addresses/hostnames of the WLCs you are not seeing hostnames for as well as missing APs.

 

Also, please include any IPs and device types for devices that are missing in the product alert report that you are expecting to see.

 

You can private message me by hovering over my username and selecting send message.

 

Thanks,

Justin

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