SNTC upload stuck 'in progress' for over 72 hours

[Dave Lewis]

Hello,

As per subject line we appear to have an upload that has got stuck. I don't see a way for us to cancel processing of this from the GUI and further uploads are not working because this one is still in progress. The inventory details tab of the upload appears to have the correct number of elements listed. Upload date time is 2017-04-19 08:47:04 although I don't know what time zone that is as it doesn't appear to match my local tz.

Thanks,

Dave

[asingadi]

Hi Dave,

Thanks for reaching out to cisco .

Could you please provide your Inventory name to check the upload status.

Thanks,

Anusha.

[Dave Lewis]

Hi,

Transport name is :

transport_20170419T044704520-0500_2360168_CSP0009027021_CSPC.zip

Thanks,

Dave

[asingadi · Accepted solution]

Hi Dave,

All the upload for the appliance ID : CSP0009027021 processed successfully , could you please check and confirm us.

Thanks,

Anusha 

[Dave Lewis]

Yes thanks it did work eventually. Shame there's no progress meter or anything to prove its still working.

Dave

[asingadi]

Hi Dave , 

You can see the upload status under "Upload Processing" Tab of SNTC .

Administration - > Upload Processing 

Thanks,

Anusha.