Unable to access SNTC Portal

[tanya.hummel]

Hello, 

I'm unable to login to the SNTC portal. It keeps looping me back to the registration page. 

[vivekcha@cisco.com]

Hi Tanya,

We are looking into the issue. Could you please PM (Private Message) me the below mentioned details to proceed further:

CR Party ID:
Company Name:
CCO ID of the user:
Contract Number associated with CR Party ID:

Thanks and Regards,
Vivek Chauhan

[tanya.hummel]

Hi Vivek,
I'm not sure what the party id is. Here is the rest of the information you requested.
Company Name CALIFORNIA DEPT OF EMPLOYMENT DEVELOPMENT
My CCOID 00u1t71lsuUigzyYu5d7
Contract 203135942

[vivekcha@cisco.com]

Hi Tanya,

>Manual sync has been done.
>The user with the mentioned CCO ID has been assigned the role of customer admin and is active on the SNTC portal for the mentioned account.
Please verify from your end and do let us know if you are able to access the portal now.

Thanks & Regards,

Vivek Chauhan

[tanya.hummel]

Thank you Vivek. I have access now. How do I change the settings from Spanish to English?

[vivekcha@cisco.com]

Hi Tanya,

Please go to top corner of SNTC portal and click on the mentioned tab in the attached screenshot and then you can change the language from Spanish to English.

Thanks & Regards,

Vivek Chauhan