Unable to access SNTC portal

[msosa]

Hello, I´m unable to access SNTC portal, I already have a contract associated, but can´t access..  please help.

Thank you!

[dbourai]

Hello,

I have acknowledged this post.

Could you please share me the following details over the personal message -

COMPANY NAME -

PARTY ID -

CCO ID -

Contract no. -

Thanks and regards,

Devashish Bourai. 

[msosa]

   RhN you for your answer! I replied by mail with the information required, dis you get it?

[dbourai]

Hello,

I did not receive any mail regarding the details asked. You can Personal message me on External Community.

Or you can provide details over my mail address: dbourai@cisco.com 

Thanks & regards,
Devashish Bourai.

[dbourai · Accepted solution]

Hello,

Following is the resolution for this post-

Verified the details of the customer.
The customer was CA . Pushed a Manual sync as well.
The customer is now visible on the SNTC portal.

Thanks & regards,
Devashish Bourai.