09-14-2022 12:36 AM
We have a router that is covered under a contract which is assigned to my account but is not showing up as a covered device in The SNTC portal. It instead shows as an uncovered device.
09-14-2022 05:29 AM - edited 09-14-2022 05:45 AM
Hi,
I am the in-charge of this post & will be assisting you shortly on this.
Please provide us the following details in PM (private message) so that we can proceed further on the issue :
Thanks & Regards,
Kapil Taneja
10-11-2022 05:36 AM - edited 10-11-2022 05:36 AM
Hi John ,
Here is the resolution summary that we have provided on the issue :
Thanks & Regards,
Kapil Taneja
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