Unable to access the SNTC portal

[willa-knight]

When I try at access the SNTC portal thru Firefox or Edge, it takes me to the page monetarily and then loops me back to the registration page. I have had my account approved since MAR 15th. Any assistance would be greatly appreciated.

CR Party ID: ?
Company Name:USDA ORDER
CCO ID of the user:willa.knight1
Contract Number associated with CR Party ID:?

 

[wsmithtu]

Hello Willa.
I hope you are doing well.
I have checked in the Back end and it shows your role Active as SNTC CustomerUser ACTIVE.
Since we are impacted by the Bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwh03453 , I Have escalated this internally to be manually synced.
As long as I get this Sync manually done, I will let you know for you to verify the Access to the SNTC portal
Kind regards.

[willa-knight]

I can now access the SNTC portal, thank you!

[wsmithtu]

Hello Willa.
I hope you are doing well.
I have checked and it looks like you can access the SNTC portal now.
Please Verify Accessing the SNTC portal www.services.cisco.com and let me know if it is working fine now.
Kind regards.