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Unable to assign roles to users

bonzoblack7356
Level 1
Level 1
No available roles to assign to users....

Hello,

I'm a DA in my Company.

I can login to CSAM 

 

But I can't assign any role to myself or to any people.

When I try to assign a role  there is only message "No available roles to assign to users" in "Available Service Roles for Selected Users" table.

 

Could you help me to resolve the issue?

3 Replies 3

Kourtnye Ladson
Cisco Employee
Cisco Employee

Can you provide the ccoid of the person you are attempting to assign roles?

Hello,



I'm trying to grant- bonzoblack7356.


Thanks for the update.  It seems there are no services associated with the company profile thus causing the issue.  What roles were you looking to associate?  I can attempt to do so on my end.