Hi,
Installed CSPC 2.9.1 Got message in GUI that updates were available. Could not use the GUI as that is just not working properly in the browser.
Used the CLI upgrade method as follows:
Step1:
admin# download sp-30.2.1-5-0-lnx64
admin# show download
Version : sp-30.2.1-5-0-lnx64
Download Location : /opt/LCM/tmp/sp-30.2.1-5-0-lnx64-package.zip
Status : Downloaded
Start Time : Feb/01/2023 07:56:58
End Time : Feb/01/2023 08:01:58
Reason For Failure : -
Step 2: admin# apply sp-30.2.1-5-0-lnx64
Waited for 2 days but still the following shows
admin# show apply
Version Number : sp-30.2.1-5-0-lnx64
Status : Apply-in-progress
Start Time : Feb/01/2023 08:03:15
End Time : -
-----------------
There are no running processes with either apply or install using this command: ps -aef | grep apply
The strange thing I did notice is that when I did a show version -d before applying the patch, the JeOS Component: Hardened CentOS showed version 8.1 patch#0, but afterwards it showed version 7.9 patch#2009. That is atleast one thing that doesn't make sense.
=========
admin# show version -d
Build-name : Collection Platform Software 2.9.1
Package-type : ServicePack
Version : sp-30.2.1-0-0-lnx64
Component : CSPC Base
Version : 2.9.1
Package-type : JeOS
Version : jeos-30.2.1-0-lnx64
Component : AdminShell
Version : 1.9.4
Component : LCM
Version : 1.9.4
Component : CASP
Version : 2.9.1
Component : ConcsoTgw
Version : 1.8.0
Component : Hardened CentOS
Version : 8.1 patch#0
===========
admin# show version -d
Build-name : Collection Platform Software 2.9.1
Package-type : ServicePack
Version : sp-30.2.1-0-0-lnx64
Component : CSPC Base
Version : 2.9.1
Package-type : JeOS
Version : jeos-30.3.0-4-lnx64
Component : AdminShell
Version : 1.9.7
Component : LCM
Version : 1.9.7
Component : CASP
Version : 2.10.0.4
Component : ConcsoTgw
Version : 1.8.3
Component : Hardened CentOS
Version : 7.9 patch#2009
===============
Here are the last few log entries in /opt/LCM/logs for both install and apply:
INSTALL LOG
lcmuptime.sh cronjob does not exist , so creating lcmuptime.sh cronjob
---Update Syslog---START---
##SYSLOGD_OPTIONS=""
Updating /etc/sysconfig/rsyslog with '#SYSLOGD_OPTIONS'.
Commented #SYSLOGD_OPTIONS
---Update Syslog---END-----
---Tacacs script---START---
---Tacacs script---END-----
removing tacacs directory
copying run.sh file
Commenting concsotgw
INFO: creating AppServices Directory
============================
Rebooting the appliance now
============================
curl command available; Proceeding to check connectivity..
TEG Not Registered; Skipping TG Migration Script
###SYSLOGD_OPTIONS=""
Updating /etc/sysconfig/rsyslog with '#SYSLOGD_OPTIONS'.
Commented #SYSLOGD_OPTIONS
============================================================================
Finished execution of post-install scripts in package jeos-30.3.0-4-lnx64 ...
============================================================================
============================================================================
Started execution of pre-install scripts in package sp-30.2.1-5-0-lnx64 ...
============================================================================
Removing old Kernels
Inside preinstall script
Fetching Version info
Initializing SP Patch installation .....
current CSPC version is : 2.9.1 and casp version is : 2.10.0.4
Current CASP version is 2.10.0.4. Please update the jeos to 2.9.1.5 and above
============================================================================
Started execution of pre-install scripts in package sp-30.2.1-5-0-lnx64 ...
============================================================================
Removing old Kernels
Inside preinstall script
Fetching Version info
Initializing SP Patch installation .....
current CSPC version is : 2.9.1 and casp version is : 2.10.0.4
Current CASP version is 2.10.0.4. Please update the jeos to 2.9.1.5 and above
APPLY LOG
[Wed Feb 1 08:29:51 UTC 2023] else block of status update
[Wed Feb 1 08:29:51 UTC 2023] update version--jeos-30.3.0-4-lnx64---JeOS---JeOS-------
[Wed Feb 1 08:29:52 UTC 2023] status db updation completed
apply.sh - 0------exit status
inside
Ordered Id : 1
Timestamp : 1675238212828
Package Name : /opt/LCM/tmp/sp-30.2.1-5-0-lnx64.zip
Package Type : sp-30.2.1-5-0-lnx64
Package Name : /opt/LCM/tmp/sp-30.2.1-5-0-lnx64.zip
Package Type : SP
Patch Name : /opt/LCM/tmp/sp-30.2.1-5-0-lnx64.zip
Package Type : SP
Patch Name : /opt/LCM/tmp/sp-30.2.1-5-0-lnx64.zip
Resume.sh - Apply of packages Resumed
[Wed Feb 1 08:31:59 UTC 2023] Apply TCL Called with arguments "SP" and "/opt/LCM/tmp/sp-30.2.1-5-0-lnx64.zip"
[Wed Feb 1 08:31:59 UTC 2023] Inside existence of status db
[Wed Feb 1 08:32:10 UTC 2023] Parsing package info
[Wed Feb 1 08:32:10 UTC 2023] Validating package details
[Wed Feb 1 08:32:14 UTC 2023] Parsing Component info
[Wed Feb 1 08:32:14 UTC 2023] Validating Component info
[Wed Feb 1 08:32:14 UTC 2023] Checking component dependency
[Wed Feb 1 08:32:14 UTC 2023] Apply TCL returned 1
[Wed Feb 1 08:32:14 UTC 2023] Executing pre-install scripts
[Wed Feb 1 08:35:49 UTC 2023] Removing old Kernels
Inside preinstall script
Fetching Version info
Initializing SP Patch installation .....
current CSPC version is : 2.9.1 and casp version is : 2.10.0.4
Current CASP version is 2.10.0.4. Please update the jeos to 2.9.1.5 and above
child process exited abnormally
1------exit status
========================
I tried different solutions that I could find in the forum, but all to no avail.
