What is the difference between different support offered by cisco?

[naren.mudaliar1]

I want to know the difference between support offered by cisco. Like, Con-snt, con-csspd, con su1, con-sw etc.

[rosaho]

This discussion has been reposted from CSC Helps Teachers Without Borders to the Smart Net Total Care community.

[jaythomp]

If you have a Cisco Sales or Cisco Partner contact, they can assist you with purchasing the right service levels to meet your needs.  Otherwise here is some helpful links...

For Cisco Smart Net Total Care :

http://www.cisco.com/web/services/portfolio/product-technical-support/smart-net-total-care/index.html

For other Cisco Services :

http://www.cisco.com/web/services/index.html