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You do not currently have access to Smart Services Connection

mrjones1914
Level 1
Level 1

Hello,

I am unable to log in at my company’s SNTC portal. Over a week ago, I was added as an administrator, have accepted the terms & conditions and am still getting redirected to the page that tells me “You do not currently have access to Smart Services Connection”.

I am working on deploying CSPC collector VM but cannot proceed because of this. Please advise.

1 Accepted Solution

Accepted Solutions

Hi,

 

We have assigned the user CA role and the user is able to access the SNTC portal.

 

Regards,

Gaurav Singh

View solution in original post

3 Replies 3

gausing5
Cisco Employee
Cisco Employee

Hi,

 

Could you please share the name of the company, contract number and CCOID of the user in PM?

 

Regards,

Gaurav Singh

PM sent

Hi,

 

We have assigned the user CA role and the user is able to access the SNTC portal.

 

Regards,

Gaurav Singh