Hello,
I'm trying to find the delegated Administrator for my company. I tried to follow these steps but I'm unable to fulfill the secound step "View Profile" - I do not find this button.
Request Partner Delegated Administrator (For Partners Only)
Partners selling Smart Net Total Care who access the portal to support their customers or who use SNTC for their own Partner company need to ensure the Partner company has a DA assigned. This allows them to manage Partner users and be granted access to their customers' data in the SNTC portal in a Cisco Branded Reseller (CBR) role (either as a CBR Administrator or CBR User).
Complete these steps in order to assign a DA for your partner company:
- Login to the Partner Self-Service tool with your CCO ID.
- Click View Profile to see a list of administrators for your partner company
- Select one administrator to nominate as the Delegated Admin.
- Send an email to sntc-support@cisco.com to nominate your partner admin as the Delegated Admin.
