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SNTC Security Breach - CSAM Not Working

mark8vann
Level 1
Level 1

I'm the certified delegate for the portal. I have a security breach by having a legacy employee in our portal. The CSAM tool isn't working for removing this user, mat*** , from my account. Can someone please assist?

 

*** Text has been masked to preserve data privacy.  Please provide personally identifiable information via private message, and only at the request of our experts. Thank you!

2 Replies 2

Suchita Shewale
Cisco Employee
Cisco Employee

Hi,

 

Are you seeing any error message while removing the user? Can you please confirm the DA CCO ID, I will take a look.

 

Regards,

Suchita

Hi Mark,

Please let us know if you need assistance.  If so, please private message Suchita with the requested information:


Are you seeing any error message while removing the user? Can you please confirm the DA CCO ID, I will take a look.

Cheers,

Cheri