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CBS220-24FP-4G switch reboots about once a day

Ditat
Level 1
Level 1

Hello,

 

Any advice on why does it happen? We use switch with various clients (PoE Cisco phones and regular PCs). There is no configuration change. I update firmware to latest 2.0.1.9

 

About once a day, around lunch time switch restarts. No logs which would help identify issue, I can only see that it's starting up.

 

Any ideas on why it happens? It's pretty new, maybe 2 month since install.

 

 

4 Replies 4

Hi

 Try to go to Diagnostics and Tech-Support Information 

then share here the report.

balaji.bandi
Hall of Fame
Hall of Fame

Since the switch rebooted all the logs might have reset, how frequent this rebooting taking place ?-  setup a syslog server and see what is wrong ?

 

Hope you have no power issues and check is there any PDU issues ?

 

Other Option is - take config backup, reset to factory and confiure again and test it (if that works ?)

 

 

BB

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Ditat
Level 1
Level 1

No power issues. This is new switch in a rack. Just replaced old one we had (upgraded duh!) 

There is no "config" per se. I just enabled time server so I get good logs and upgraded firmware (yesterday). But it was running out of the box as is..

 

Tech support file attached. I also just set it to log to "Flash" starting with "Warning" level..

nbutlev
Cisco Employee
Cisco Employee

Hi there,

 

My name is Nikola and I'm a Cisco Small Business Devices team member.

You may try disabling any of these functions:  LLDP, CDP, Bonjour.

 

Regards,