02-02-2023 07:40 PM
Hi community,
I am getting an error message on my CBS350-24T-X.
Does anyone know the cause of this error?
#show system
System Description: CBS350-24T-4X 24-Port Gigabit Stackable Managed Switch with 10G Uplinks
System Up Time (days,hour:min:sec): 04,00:15:53
Unit Type
---- ----------------------
1 CBS350-24T-4X
2 CBS350-24T-4X
#show version
Active-image: flash://system/images/image_cbs_ros_3.2.0.89_release_cisco_signed.bin
Version: 3.2.0.89
#Error
03-Feb-2023 03:16:06 %STCK SYSL-W-UNITTRP: UNIT ID 2,Trap:%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x07, component Erhai FPGA
03-Feb-2023 03:16:24 %STCK SYSL-W-UNITTRP: UNIT ID 2,Trap:%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x04, component Erhai FPGA
03-Feb-2023 03:16:41 %STCK SYSL-W-UNITTRP: UNIT ID 2,Trap:%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x11 on bus 0 offset 0x05, component Erhai FPGA
02-02-2023 09:10 PM
since you have latest version, you have 2 options.
1. downgrade to previous version and check for issue again (make sure to get backups before downgrading)
2. open a TAC support case with cisco
02-02-2023 10:01 PM
- That is a hardware problem, the device probably needs replacement ,
M.
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