06-17-2024 11:52 AM
We installed new CBS-350 switches in place of older Cisco 3750's in a healthcare setting. We are having problems with an Ultrasound device picking up interference or feedback while connected to the CBS-350 interface. If the Ultrasound device is connected to an access interface on the switch, the device displays garbage in the Ultrasound image. This interference was not visible while the Ultrasound was connected to the Cisco 3750's using the same connection and cabling in the same user environment. We have disabled PoE on the interface. Any help would be appreciated!
06-18-2024 03:19 AM
- Have you put the port connecting the Ultrasound device in the correct Vlan ?
- Is that VLAN available on the CBS350 ?
- I assume that the Ultrasound device has some corresponding tools or servers that it can or needs to communicate with,
so then try to ping them , or vice versa ,check if the companions of the Ultrasound device can be pinged from those ,
- Or if it is accessible through a web interface , then try to ping it from the web client host (the node on which the browser is used to access the device)
M.
06-20-2024 08:23 AM
The Ultrasound device is on the correct vlan and can communicate with the servers it needs to send images to and from. But because the device picks up interference from the switch while connected, it must be unplugged from the switch while making the actual Ultrasound image, and then reconnected to transmit the image to the server
06-20-2024 09:05 AM
- That's something that can't be corrected on the switch model by definition , you will need to ask a local Cisco partner , for best model(s) for your purpose ,
M.
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