CBS350 - Switch down after disabling Smartport globally

[liamtaylor1904]

Hi,

I'm wondering if anyone can shed some light on this issue.

I have a CBS350 24FP-4G installed on a customer's premises with entirely Cisco Catalyst 3750Xs and 1000s.

After disabling SmartPort globally via the GUI I can no longer reach the switch on it's previous manangement IP address. The switch prior was working as expected.

I can still see the switch via CDP and get the following output:

Device ID: dc053987bff3
Entry address(es):
  IP address: 10.1.1.6
  IPv6 address: FE80::DE05:39FF:FE87:BFF3  (link-local)
Platform: Cisco CBS350-24P-4G (PID:CBS350-24P-4G),  Capabilities: Router Switch IGMP
Interface: GigabitEthernet1/1/4,  Port ID (outgoing port): gi28
Holdtime : 164 sec

Version :
3.0.0.69

advertisement version: 2
Native VLAN: 1
Duplex: full

 Thanks, Liam

[liamtaylor1904]

After power cycling the switch it is now functioning normally and Smartport is still enabled.

https://community.cisco.com/t5/small-business-switches/sg200-crashes-when-disabling-smartport/td-p/2928716

This thread details something similar on the older family. Looks to me that this is a bug as my manual configuration should allow it to work just fine unless I'm misunderstanding something.