05-11-2011 12:44 PM
Have an SRW2024 that I was updating firmware and it got interrupted. Now I can't access the switch from either console or IP. Switch will not pass traffic. Is there a way to get this switch completely reset so I reconfigure and use it again? Thanks.
05-11-2011 09:14 PM
Hi Don,
Sure sounds like it's worthwhile speaking to the good folks at Small Business Support center (SBSC)
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
If you can't access the switch via the console, it could be interesting or challenging.
regards Dave
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