Firmware Update failed, can't access SRW2024

[donfoy1herald]

Have an SRW2024 that I was updating firmware and it got interrupted. Now I can't access the switch from either console or IP. Switch will not pass traffic. Is there a way to get this switch completely reset so I reconfigure and use it again? Thanks.

[David Hornstein]

Hi Don,

Sure sounds like it's worthwhile speaking to the good folks at Small Business Support center (SBSC)

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

If you can't access the switch via the console, it could be interesting or challenging.

regards Dave