SF300-24PP PEO Fail Detected.

[MarcelSmal001]

Hi there,

I have a bit of a problem with a SF300-24PP that has a POE failure message when we bootup the switch. Please help me as I need to get this switch up. Here is a log of what happens. Please see the attachments.

My main concern is that the switch is not repairable. The possible cause for this is a thunderstorm that hit our branch office.

[Aleksandra Dargiel · Accepted solution]

Hi Marcel,

If the switch is under hardware warranty and I believe it is please go ahead and open support ticket with Small Business Team: 

http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Regards,

Aleksandra

[MarcelSmal001]

Hi Aleksandra,

Happy new year to you hope you have a awesome year ahead of you. I will do so. Have you got any idea what those errors means?

[Aleksandra Dargiel]

Hi Marcel,

This is something which is still under investigation. However SBSC engineer may be able to provide you with more details in regards to current state.

Regards,

Aleksandra