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01-17-2015 04:13 AM
Hi there,
I have a bit of a problem with a SF300-24PP that has a POE failure message when we bootup the switch. Please help me as I need to get this switch up. Here is a log of what happens. Please see the attachments.
My main concern is that the switch is not repairable. The possible cause for this is a thunderstorm that hit our branch office.
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01-18-2015 11:18 PM
Hi Marcel,
If the switch is under hardware warranty and I believe it is please go ahead and open support ticket with Small Business Team:
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Aleksandra
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01-18-2015 11:18 PM
Hi Marcel,
If the switch is under hardware warranty and I believe it is please go ahead and open support ticket with Small Business Team:
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Aleksandra
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01-19-2015 04:43 AM
Hi Aleksandra,
Happy new year to you hope you have a awesome year ahead of you. I will do so. Have you got any idea what those errors means?
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01-20-2015 02:57 AM
Hi Marcel,
This is something which is still under investigation. However SBSC engineer may be able to provide you with more details in regards to current state.
Regards,
Aleksandra
