SG200-26 VLAN to SPA303 not working

[James Fitzwater]

Please forgive me and new to the small business switches, I am more familar with IOS. We recently purchsed a SG200-26 and have several SPA303 with the 2 ports. The other component is a Sonicwall NSA3500.

The SG200-26 is on an interface of the Sonicwall that interface has a primary of 172.20.3.x and the sub interface is 172.20.5.x. I labed the VLAN as 5

I went to the "Create VLAN" in the SG200-26 and also created VLAN 5 and under Voice VLAN the ID is 5.

Then I went to the SmartPort and assigned GE24 as IP Phone + Desktop. That was OK. But when I go to the SPA303 and Enable VLAN and VLAN ID 5 I get Initializing Network. I am able to ping the 172.20.5.1 which is the gateway for the VLAN but still pull no IP. I also have an DHCP range assinged the subinterface.

I also am using Cisco Configuration Assistant. I can see the switch SG200-26 and my IP set but it shows no IP. So I know that the CDP from the phone to the switch is working. Any help would be greatly appreciated.

[Tom Watts · Accepted solution]

Hi James, when setting up anything, you should choose one method or the other. How I read your information is you set up the voice vlan but you also set up a macro on the port. These can have a canceling effect.

I do recommend you remove any manual configuration you performed on the phone port (s) and allow the auto voice vlan to take care of that.

Additionally verify the auto voice vlan is making the phone port 1untagged, 5 tagged, or whatever the data vlan is.

One thing I didn't notice in the text is how did you set up the link between the switch and Sonicwall? You need to manually configure the link between the Sonicwall and the switch. If your default vlan is 1 and voice vlan is 5 then the link between devices will be 1untagged, 5 tagged.

-Tom
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[James Fitzwater]

Thx Tom will remember this info. I am have moved on to another position and am no longer managing this switch. But thanks for the info and I will rember this forum. I am sure this is not the last SMB Cisco I will manage in my career.

[ISAACDAHAN1]

HI BUDDY

I HAVE A CISCO SPA 303 IT WAS WORKING FINE BUT WE MOVED HOME AND WHEN I PLUGE THE IP PHONE TO THE ELECTRIC HE START FINE BUT HE DONT GIVE ME ANY IP TO GET IT CONFIGUERED WITH THE WEB I USE SIP CAN YOU HELP ME PLEASE WHAT I NEED TO DO TO GET THE PHONE SHOW ME THE CURRNET IP NOW HE IS ONLY SHOW AS CURRENT IP 0.0.0.0.

THANKS