03-09-2018 06:00 AM - edited 03-21-2019 11:22 AM
I have not so advanced but also not used sg350-28p cisco switch. Our college has obtained it as a donation from a sponsor.
It was unpacked and looks like completely not used and new device. The switch was switched on with serial blue cable and putty terminal. But the following message with FATAL ERROR has appeared cyclically during initial booting. Endless.
Does anybody from cisco community could advise me what to do? Has sg350-28p linux based os any possibility to interrupt the booting and repair linux os based files?
Thanks a lot in advance.
************ the msg body ******************
Sent SIGKILL to all processes
Requesting system reboot
BootROM 1.41
Booting from NAND flash
MTL, DNI MPP 13 output high..
General initialization - Version: 1.0.0
Serdes initialization - Version: 1.0.2
DDR3 Training Sequence - Ver TIP-1.22.0
DDR3 Training Sequence - Switching XBAR Window to FastPath Window
DDR3 Training Sequence - Ended Successfully
BootROM: Image checksum verification PASSED
ROS Booton: Jul 26 2015 14:46:31
Press x to choose XMODEM...
Booting from NAND flash
Running UBOOT...
U-Boot 2013.01 (Jul 26 2015 - 14:46:18) Marvell version: 2014_T3.0_eng_dropv61.1.0
Loading system/images/active-image ...
Sun Jul 26 02:36:00 UTC 2015
[H[JLinux MARVELL_LINUX 3.4.69 #11 SMP Thu Jul 30 16:07:12 IDT 2015
MAC Address : 0c:f5:a4:22:47:01.
Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.
*******************************************************************
*** Running SW Ver. 2.1.0.34 Date Jul 30 2015 Time 16:06:52 ***
*******************************************************************
HW version is 00.00.01
Base Mac address is: 0c:f5:a4:22:47:01
Dram size is : 512M bytes
Dram first block size is : 370688K bytes
Dram first PTR is : 0x80000000
Dram second block size is : 4096K bytes
Dram second PTR is : 0x19000000
Flash size is: 256M
26-Jul-2015 02:36:09 %CDB-I-LOADCONFIG: Loading running configuration.
26-Jul-2015 02:36:09 %CDB-I-LOADCONFIG: Loading startup configuration.
Device configuration:
Slot 1 - SG350-28P
Device 0: GT_98DX3235 (AlleyCat3)
------------------------------------
-- Unit Number 1 --
------------------------------------
26-Jul-2015 02:36:25 %INIT-I-InitCompleted: Initialization task is completed
>
-----------------------------------
-- Unit Number 1 Master Enabled –
----------------------------------
Tapi Version: v1.9.7
Core Version: v1.9.7
26-Jul-2015 02:36:30 %Environment-W-RPS-STAT-MSG: Power supply source changed to Main Power Supply.
26-Jul-2015 02:36:31 %MLDP-I-MASTER: Switching to the Master Mode.
26-Jul-2015 02:36:31 %Entity-I-SEND-ENT-CONF-CHANGE-TRAP: entity configuration change trap.
26-Jul-2015 02:36:31 %Environment-W-RPS-STAT-MSG: Power supply source changed to Main Power Supply.
26-Jul-2015 02:36:33 %HAL_config_poe-F-POEInitError: HALP_config_poe_692xx_check_master_reset: HALP_config_poe_number_of_poe_devices is Zero: Failed on init.
***** FATAL ERROR *****
Reporting Task: HCPT.
Software Version: 2.1.0.34 (date Jul 30 2015 time 16:06:52)
ros(HOSTG_fatal_error+0x14) [0x2332e4]
ros(OSSYSG_fatal_error+0x148) [0x74b314]
ros() [0x580724]
ros(HALP_config_poe_692xx_dev_op_set_periodic+0x4f0) [0xa07ce8]
ros() [0x9fbf68]
ros(HALP_config_poe_691xx_692xx_poe_dev_operation+0x48) [0x9fc04c]
ros(HALC_config_poe_dev_operation+0x44) [0xa0b198]
ros() [0x9b3218]
ros(HALC_config_device_dispatch+0x1a8) [0x9b7f3c]
ros() [0x9cf2b4]
ros() [0x9cf4c0]
ros() [0x9cf518]
/lib/libp2linux.so.1(+0x3aa4) [0xb6f4faa4]
/lib/libpthread.so.0(+0x6e64) [0xb6f2ae64]
***** END OF FATAL ERROR *****
**************************************************
***************** SYSTEM RESET *****************
**************************************************
The system is going down NOW!
Sent SIGTERM to all processes
Sent SIGKILL to all processes
Requesting system reboot
BootROM 1.41
Booting from NAND flash
MTL, DNI MPP 13 output high..
General initialization - Version: 1.0.0
Serdes initialization - Version: 1.0.2
DDR3 Training Sequence - Ver TIP-1.22.0
DDR3 Training Sequence - Switching XBAR Window to FastPath Window
DDR3 Training Sequence - Ended Successfully
BootROM: Image checksum verification PASSED
ROS Booton: Jul 26 2015 14:46:31
Press x to choose XMODEM...
Booting from NAND flash
Running UBOOT...
U-Boot 2013.01 (Jul 26 2015 - 14:46:18) Marvell version: 2014_T3.0_eng_dropv61.1.0
Loading system/images/active-image ...
Sun Jul 26 02:36:00 UTC 2015
[H[JLinux MARVELL_LINUX 3.4.69 #11 SMP Thu Jul 30 16:07:12 IDT 2015
AND SO ON....
MAC Address : 0c:f5:a4:22:47:01.
Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.
*******************************************************************
*** Running SW Ver. 2.1.0.34 Date Jul 30 2015 Time 16:06:52 ***
*******************************************************************
HW version is 00.00.01
Base Mac address is: 0c:f5:a4:22:47:01
………………………………
03-09-2018 06:31 AM
i have found the same problem with sg350 but no any feedback
03-09-2018 09:13 AM
I tried to download the latest 2.3.6.63 firmware to sg350 via xmodem Terra Term VT 115200 kbps but transfer not started at all. After a delay xmodem window just closed and endless rebooting started again.
03-14-2018 02:29 AM
Hi,
If the XMODEM procedure did not resolve the issue you may be facing a hardware problem.
Please call our support centre so an engineer can advise you on the next steps.
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