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SG550X Crashes with Show Switchport Command

jasim2101
Level 1
Level 1

Hi,

 

I am facing challenge with newly deployed SG550XG switch. The switch is handling around 15 Gbps switching traffic. CPU utilization is average less than 15%. Whenever I run 'show interfaces switchport Interfacename' command switch get crashed and rebooted. The issue is true for both active and inactive image version. I have tried on both trunk and access port. Same outcome. Can anyone guide how to resolve this.  

 

Model:  SG550XG-24F

Active Image Version: 2.4.0.94

Inactive-image Version: 2.2.5.68

 

Following is a example of crash log

 

SW3#show interfaces switchport TengigabitEthernet1/0/1
Gathering information......

S-VLAN Ethernet Type: 0x8100 (802.1q)
Name: te1/0/1
Switchport: enable
Administrative Mode: access (Inactive: lag membership)
The semaphore timeout period has expired.


Nov 14 19:34:36 PL-DISW3 OS OSMEMG_rn_free: Memory magic is corrupt ***** FATAL ERROR ***** Reporting Task: STSB. Software Version: 2.4.0.94 (date May 31 2018 time 02:37:28) ros(HOSTG_fatal_error+0x14) [0x2e62a4] ros(OSSYSG_fatal_error+0x134) [0x8752ec] ros() [0x693ec0] ros(OSMEMG_rn_free+0x9c) [0x879dfc] ros(DINTG_mem_free+0x54) [0x784550] ros(_format+0x224) [0x787130] ***** END OF FATAL ERROR *****

 

 

 

 

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