12-28-2020 05:32 AM
Good Afternoon Colleagues
May i know the warranty for SG350-52P-K9 switch if no smartnet ordered with the switch ?
Best Regards
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12-28-2020 07:02 AM
12-28-2020 05:47 AM
Hello Ahmed,
The SG350 series come with limited lifetime hardware warranty with NBD advance replacement (where available; otherwise same day ship) and a limited lifetime warranty for fans and power supplies. In the event of discontinuance of the product, Cisco hardware warranty support will be discontinued on the Last Date of Support (LDoS) published in the product End of Life Announcement which is usually 5 years after the End-of-Sale announcement. More detail about the warranty terms you can find in the following link https://www.cisco.com/c/en/us/products/warranties/warranty-doc-c99-740617.html
Regards,
Martin
12-28-2020 05:54 AM
Hello Martin
Thanks for your replay . Does the limited lifetime hardware warranty with NBD advance replacement is for 1 year , 3 years or 5 years ?
Best Regards
12-28-2020 05:58 AM
12-28-2020 06:15 AM
Hi Martin
I am a little confused . I am not asking about warranty after EoS announcement . Let me ask the question in another way.
If i purchased the switch by first January 2021 with no smartnet , When the hardware warranty for SG350-52P-K9 will end?
Best Regards
12-28-2020 06:41 AM
12-28-2020 06:52 AM
Hi Martin
So the minimum hardware warranty for SG350-52P-K9 will be 5 years if no smartnet purchased. Is that true ?
Best Regards
12-28-2020 07:02 AM
12-28-2020 08:27 PM
Many thanks for your support Martin
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