10GB Network Module Upgrade Issues

[Bryson F]

Hello all,

I have just recently done an upgrade on a several C9200 switches from 1000Mb Network modules to 10Gb network modules. We are using Cisco 10gb fiber SFPs for those ports. In the command line I have this for the interface configs for all the switches:

!
interface GigabitEthernet2/1/1
switchport mode trunk
!
interface GigabitEthernet2/1/2
switchport mode trunk
!
interface GigabitEthernet2/1/3
switchport mode trunk
!
interface GigabitEthernet2/1/4
switchport mode trunk
!
interface TenGigabitEthernet2/1/1
!
interface TenGigabitEthernet2/1/2
switchport mode trunk
!
interface TenGigabitEthernet2/1/3
!
interface TenGigabitEthernet2/1/4

I have switched around the configs to try and make it work with a 10gb link but it only seems to work with 1gb connections. Is there something that I have missed? This is my first time doing this kind of upgrade so any tips and pointers would be greatly appreciated! 

[balaji.bandi]

what is the Module installed on uplink - can you post show modules ,  show version , show interface ten2/1/1 (or which ever port not working ?)

not sure you may be effecting with this BUG

https://bst.cisco.com/bugsearch/bug/CSCvw93451

[Bryson F]

The network module is a C9200-NM-4X

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
1 56 C9200-48P 16.12.3a CAT9K_LITE_IOSXE INSTALL
2 56 C9200-48P 16.12.3a CAT9K_LITE_IOSXE INSTALL
* 3 56 C9200-48P 16.12.3a CAT9K_LITE_IOSXE INSTALL
4 56 C9200-48P 16.12.3a CAT9K_LITE_IOSXE INSTALL
5 56 C9200-48P 16.12.3a CAT9K_LITE_IOSXE INSTALL
6 56 C9200-48P 16.12.3a CAT9K_LITE_IOSXE INSTALL
7 56 C9200-48P 16.12.3a CAT9K_LITE_IOSXE INSTALL
8 56 C9200-48P 16.12.3a CAT9K_LITE_IOSXE INSTALL

There is 4 other locations with the same output.

[balaji.bandi · Accepted solution]

ok upgrade to 17.3.5 and test it.

[Bryson F]

Thank you i tested with a new switch with 17.3.5 and i could see the old switch with #cdp nei but the old switch could not see the new and the only difference between the two is the version. We will plan for upgrade thank you for all of your help