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3650FQM IOSXEBOOT-4-ABORT: (rp/0): Package provisioning file {/tmp/packages.conf} does not exist

micke_eri
Level 1
Level 1

Hey Cisco community!

I ran in to a problem when trying to downgrade the software on our new Cisco 3650-48FQM access-switch. The switch is delivered with Denali 16.03.X and we don't want to use that software at this stage. 

I tried to install the following software instead

cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin

I used the following command retrieved from the Denali release notes

request platform software package install switch all file flash:cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin
According to the install process all went well and the installation/downgrade is successful.
However, when i reload the switch it get the following error message and the switch just keeps rebooting in a loop
%IOSXEBOOT-4-ABORT: (rp/0): Package provisioning file {/tmp/packages.conf} does not exist.
%IOSXEBOOT-4-ABORT: (rp/0): Package provisioning file {/tmp/packages.conf} does not exist.
I also tried with a emergency-install but got the same problem
switch: emergency-install usbflash0:cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin
The bootflash will be erased during install operation, continue (y/n)?y
Starting emergency recovery (usbflash0:cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin)...
Reading full image into memory.......................done
Bundle Image
--------------------------------------
Kernel Address : 0x537415ec
Kernel Size : 0x339cff/3382527
Initramfs Address : 0x53a7b2eb
Initramfs Size : 0xf895ce/16291278
Compression Format: mzip

Bootable image at @ ram:0x537415ec
Bootable image segment 0 address range [0x81100000, 0x81b083c0] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "sda9:cat3k_caa-recovery.bin" uncompressed and installed, entry point: 0x81669b20
Loading Linux kernel with entry point 0x81669b20 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

mtd: bad character after partition (r)
IP-Config: Gateway not on directly connected network

Booting Recovery Image 16.2.1


Initiating Emergency Installation of bundle usbflash0:cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin


Reading bundle usbflash0:cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin...

Validating bundle usbflash0:cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin...
Installing bundle usbflash0:cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin...

Verifying bundle usbflash0:cat3k_caa-universalk9.SPA.03.06.06.E.152-2.E6.bin...
Signature verified on package cat3k_caa-base.SPA.03.06.06E.pkg
Signature verified on package cat3k_caa-drivers.SPA.03.06.06E.pkg
Signature verified on package cat3k_caa-infra.SPA.03.06.06E.pkg
Signature verified on package cat3k_caa-iosd-universalk9.SPA.152-2.E6.pkg
Signature verified on package cat3k_caa-platform.SPA.03.06.06E.pkg
Signature verified on package cat3k_caa-wcm.SPA.10.2.160.0.pkg
Preparing flash.../Flash filesystem unmounted successfully

Syncing device...
Emergency Install successful... Rebooting
Rebooting.
reboot: Restarting system

Booting...(use DDR clock 667 MHz)Up 1000 Mbps Full duplex (port 0) (SGMII)
Check base package header ...: done = 16384
Reading full base package into memory...: done = 83293932
Bundle Image
--------------------------------------
Kernel Address : 0x5374034c
Kernel Size : 0x41852f/4293935
Initramfs Address : 0x53b5887c
Initramfs Size : 0xe7766d/15169133
Compression Format: .mzip

Bootable image at @ ram:0x5374034c
Bootable image segment 0 address range [0x81100000, 0x82140000] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@boot_system: 518
Loading Linux kernel with entry point 0x8166a600 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

%IOSXEBOOT-4-ABORT: (rp/0): Package provisioning file {/tmp/packages.conf} does not exist.
%IOSXEBOOT-4-ABORT: (rp/0): Package provisioning file {/tmp/packages.conf} does not exist.

Finally I accepted defeat and restored the switch to Denali with emergency-install procedure. 

Does anyone know why I can't seem to run the 15.X software on 3650-48FQM? I was certain that all the 3650-versions could run the same codebase  . All 3650-versions have the same hardware components apart from different port density and power supplies. I have had no issues running both 15.X and 16.X on 3650 and 3850-switches earlier. 

I really hope someone can point me in the right direction

1 Accepted Solution

Accepted Solutions

Leo Laohoo
Hall of Fame
Hall of Fame

Does anyone know why I can't seem to run the 15.X software on 3650-48FQM?

Because the MINIMUM IOS version to support FQM is Denali 16.2.1.

Hardware Features in Cisco IOS XE Denali 16.2.1

View solution in original post

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Does anyone know why I can't seem to run the 15.X software on 3650-48FQM?

Because the MINIMUM IOS version to support FQM is Denali 16.2.1.

Hardware Features in Cisco IOS XE Denali 16.2.1

Hey

Thanks for the fast reply, i had a feeling but wanted to be sure and now I am.

To bad the Denali software feels way to buggy the be deployed in production. We can't use it with our configuration since we ran in to UDLD issues. 

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