3750 Not Booting after Power-Failure

MiniWalks · ‎03-10-2011

Hi,

One of our customers has an issue where when a stack of 3750's (WS-C3750-24PS-S) loses power, some or all do not reboot correctly.

In one instance of this, 3 out of 4 rebooted correctly, and from SSH shows that the 1 other switch was in a provisioned state.

Attempts to Console into the 1 switch shows nothing, ie no reponse to keyboard, nothing at all displayed on screen.

Removing the power cord from the unit and placing it back in to reboot the unit brings it back into the stack correctly.

Has anyone seen this issue before? And/Or have any advice on where to look from here.

Thanks Again,

Matt

Leo Laohoo · ‎03-10-2011

I'd RMA the appliance when I have the chance. Behaviours like that is not tolerated.

MiniWalks · ‎03-20-2011

Thanks for the reply,

Currently RMA'ing the devices would be an absolute last measure, due to the nature of the business and the sites arent all geographically nearby.

It seems to only be an intermittant issue, and it doesnt always happen, and its not always the same switch that fails to boot.

I hope this provides some insight,

Thanks Again,