3845 Router do not work with NME-X23ES-1GP Interface card

[oxyomillk]

Need help!

I Trying install interface card NME-X 23ES-1GP on 3845 Router. I installed this card in slot 4, but router could not communicate with this card.

IOS version in Router 12.3

Here is results show diag command:

Slot 4:

Unknown (type 1187) Port adapter

Port adapter is disabled deactivated

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 1.0

Top Assy. Part Number : 800-25011-01

Board Revision : A0

Deviation Number : 0-0

Fab Version : 03

PCB Serial Number : FOC090009VC

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Product (FRU) Number : NME-X-23ES-1G-P

Version Identifier : V01

Base MAC Address : 0013.8088.9f80

MAC Address block size : 128

EEPROM format version 4

EEPROM contents (hex):

Possibly IOS release too old?

[Georg Pauwen]

Hello,

from what I can tell from the documentation, the EtherSwitch module uses its own IOS, which must be compatible with the IOS on the router:

Prerequisites for the Cisco EtherSwitch Service Modules

The IOS version on the Cisco EtherSwitch service modules must be compatible with the Cisco IOS software release and feature set on the router.

- To view the router, Cisco IOS software release and feature set, enter the show version command in privileged EXEC mode.

- To view the Cisco EtherSwitch service module IOS version, enter the dir flash: command in privileged EXEC mode.

If the IOS used by the EtherSwitch module is not the same, use the procedure below to upgrade:

Upgrading the Cisco EtherSwitch Service Module Software

http://www.cisco.com/en/US/products/hw/modules/ps2797/products_feature_guide09186a0080415bae.html#wp1773245

HTH,

GP

[oxyomillk]

Thank you for link. I read all information on this link. But I can't solve the problem.

Commands "show version" and "show flash:" show my the IOS image file version on Router (but not on interface modules). Here is Routers IOS image:

c3845-advipservicesk9-mz.123-11.T5.bin

I Can't connect to and open a session on the interface module. Command service-module interface slot/port session don't work.

What I should do next?

May is ncessarily upgrade Software on router?

Here is results show version and show flash:

BIG1#show flash:

-#- --length-- -----date/time------ path

1 29801400 Jun 28 2005 04:47:46 +00:00 c3845-advipservicesk9-mz.123-11.T5.bin

2 1651 Jun 28 2005 04:55:18 +00:00 sdmconfig-38xx.cfg

3 3085312 Jun 28 2005 04:55:40 +00:00 sdm.tar

4 763392 Jun 28 2005 04:55:56 +00:00 es.tar

5 820224 Jun 28 2005 04:56:10 +00:00 common.tar

6 1038 Jun 28 2005 04:56:24 +00:00 home.shtml

7 113152 Jun 28 2005 04:56:36 +00:00 home.tar

8 749101 Jun 28 2005 04:56:52 +00:00 256MB.sdf

9 1208320 Jun 28 2005 04:57:08 +00:00 ips.tar

27451392 bytes available (36560896 bytes used)

BIG1#show version

Cisco IOS Software, 3800 Software (C3845-ADVIPSERVICESK9-M), Version 12.3(11)T5, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2005 by Cisco Systems, Inc.

Compiled Sat 02-Apr-05 15:14 by yiyan

ROM: System Bootstrap, Version 12.3(11r)T2, RELEASE SOFTWARE (fc1)

BIG1 uptime is 57 minutes

System returned to ROM by reload at 07:11:45 UTC Tue Jul 12 2005

System image file is "flash:c3845-advipservicesk9-mz.123-11.T5.bin"

Cisco 3845 (revision 1.0) with 223232K/38912K bytes of memory.

Processor board ID FCZ0927714C

2 Gigabit Ethernet interfaces

1 Virtual Private Network (VPN) Module

4 Voice FXS interfaces

DRAM configuration is 64 bits wide with parity enabled.

479K bytes of NVRAM.

62720K bytes of ATA System CompactFlash (Read/Write)

Configuration register is 0x2102

[Georg Pauwen · Accepted solution]

Hello,

I checked the documentation again, it looks like you need at least IOS 12.3(14)T on the router, can you try and load this and check if that makes a difference ?

Regards,

GP

[oxyomillk]

Thank you very match for yours help!

I upgraded Router software to version 12.3(14) and now all works fine.