06-18-2024 12:24 AM
Hi everyone.
Is there anyone encountered this problem with a standalone switch?
it stuck on this
Booting...
Interface GE 0 Link down***ERROR: PHY link is down
The "IP_ADDR" environment variable is not set.
and it's not functioning.
I cannot also go to rommon mode and it has amber light indicator Syst Actv XPS S-Power.
Thanks in advance.
06-18-2024 02:06 AM - edited 06-18-2024 02:07 AM
- Study and review https://www.cisco.com/c/en/us/support/docs/switches/catalyst-3850-series-switches/117552-technote-cat3850-00.html
Look for instance at the emergency install option , (with or without factory reset)
Read the complete document too.
M.
06-18-2024 04:07 AM
Hi @marce1000 I have already access the switch by pressing the mode button in front for at least 10second and already did the USB recovery also the emergency recovery.
After I booted the flash bin it suddenly stuck and it will turn on the amber light indicator on Syst Actv XPS S-Power.
Do you think it's hardware issue?
Please see the image.
06-18-2024 05:15 AM
- Looks more and more like a hardware problem to me (indeed) ; you may also try a full power cycle with cold start and attach a console first. Look at the self test sequence for instance , watch for errors , if any ,
M.
06-18-2024 06:00 AM
Hi,
I don't know what happened but this commands worked to me.
"SWITCH_IGNORE_STARTUP_CFG=1" followed by the command "boot".
Thanks for the helps. Appreciated!
[SOLVED]
06-18-2024 06:06 AM
- Great to see that the device became alive , not sure if you can keep that setting for production and or after configuring and saving to startup configuration , you may need to set the value back to 0 ,
M.
06-18-2024 04:46 PM
In ROMMON, post the complete output to the command "set".
If the switch is able to boot the OS, post the complete output to the command "sh romvar".
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