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3850 switch lan ports led solid Amber

anishbn
Beginner
Beginner

Hi

i have a new implementation of Cisco 3850 . 8 of the switches lan port led shows Amber .If I connect any device to the port there is no change in LED(Amber only). But the device is able to communicate with network . I removed the configuration for one switch and still the led is in Amber .

its running OS 16.6.2. I can’t find any errors on console. The uplink of all switch connected to 6504E with 10G.On 3850 10G uplinks are showing green.

Regards

 

10 Replies 10

jefferyj40
Beginner
Beginner

Hi,

If for some reason the switch is in Half Duplex on those ports. Both access port of the switch and the connected device must match . AUTO/AUTO for both or Full/100 , Full/1000 for Both .

All the 48 port shows Amber Even no device connected to theses ports. If I connect my laptop it’s getting 1000Mbps and able to communicate.But no changes in port led .

Philip D'Ath
Advisor
Advisor

Try doing a "shut/no shut" on the port, and then check for an error in the log right afterwards.

Hi,

Please find the available log/conf,at the moment i don't   have the access to switch.

 

Thank you 

 

 

show version
Cisco IOS XE Software, Version 16.06.02
Cisco IOS Software [Everest], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.6.2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Wed 01-Nov-17 04:27 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2017 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON
BOOTLDR: MD0002R01.0112182013
SW-M-27U-CAB02 uptime is 4 hours, 54 minutes
Uptime for this control processor is 4 hours, 58 minutes
System returned to ROM by Power Failure
System image file is "flash:packages.conf"
Last reload reason: Power Failure

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.


Technology Package License Information:

-----------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
ipbasek9 Permanent ipbasek9

cisco WS-C3850-48P (MIPS) processor (revision AC0) with 853402K/6147K bytes of memory.
Processor board ID FCW2112F0UX
1 Virtual Ethernet interface
52 Gigabit Ethernet interfaces
4 Ten Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
252000K bytes of Crash Files at crashinfo:.
1611414K bytes of Flash at flash:.
0K bytes of WebUI ODM Files at webui:.

Base Ethernet MAC Address : 00:72:78:aa:98:00
Motherboard Assembly Number : 73-15800-08
Motherboard Serial Number : FOC211160BN
Model Revision Number : AC0
Motherboard Revision Number : B0
Model Number : WS-C3850-48P
System Serial Number : FCW2112F0UX


Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 56 WS-C3850-48P 16.6.2 CAT3K_CAA-UNIVERSALK9 INSTALL


Configuration register is 0x102

 

 

SE-M-27U-Cab05#show s inter
SE-M-27U-Cab05#show interfaces sat
SE-M-27U-Cab05#show interfaces sat  ta
SE-M-27U-Cab05#show interfaces stat 
SE-M-27U-Cab05#show interfaces stat er
SE-M-27U-Cab05#show interfaces stat er
SE-M-27U-Cab05#show interfaces stat er                       wr
Building configuration...
[OK]
SE-M-27U-Cab05#wr me
Building configuration...

Hi,

 

Tomorrow i will get an access to these switches ,please advice what are the logs that i need to take from switch.Also i have two controller  connected to theses switch in one vlan.Ii am able to ping these controller ips from any Edge switches .But When i try to access the controller from software its not discovering in the software .If the software installed Laptop and controller  connected to the same switch ,software able to discover the device .If the laptop and controller on different switch ,the software not able discover the controller ,but able to ping.All laptop and controller in one vlan.

attached configuration of Core and Edge .

 

Please help.

 

Thank you

 

Hi,

 

Can i try software upgrade from 16.6.2 to 16.6.5.(Is it direct upgrade or do i need to follow any paths).

 

Thank you 

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend
You can upgrade direct.

Hi,

I upgraded the IOS to Catk_caa-universalk9.16.06.05.spa.bin. and port led behavior changed to normal.

 

 

Thank you

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend
Post the complete output to the command "sh version" and "sh interface status err".

Hi,

 

Please find the details.

SE-M-27U-Cab05#show s inter
SE-M-27U-Cab05#show interfaces sat
SE-M-27U-Cab05#show interfaces sat  ta
SE-M-27U-Cab05#show interfaces stat 
SE-M-27U-Cab05#show interfaces stat er
SE-M-27U-Cab05#show interfaces stat er
SE-M-27U-Cab05#show interfaces stat er                       wr
Building configuration...
[OK]
SE-M-27U-Cab05#wr me
Building configuration...

 

 

show version
Cisco IOS XE Software, Version 16.06.02
Cisco IOS Software [Everest], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.6.2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Wed 01-Nov-17 04:27 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2017 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON
BOOTLDR: MD0002R01.0112182013
IDF-9-SERVICEBLOCK uptime is 9 minutes
Uptime for this control processor is 14 minutes
System returned to ROM by reload
System image file is "flash:packages.conf"
Last reload reason: Reload Command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.


Technology Package License Information:

-----------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
ipbasek9 Permanent ipbasek9

cisco WS-C3850-48P (MIPS) processor (revision AC0) with 853402K/6147K bytes of memory.
Processor board ID FCW2112F0UM
1 Virtual Ethernet interface
52 Gigabit Ethernet interfaces
4 Ten Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
252000K bytes of Crash Files at crashinfo:.
1611414K bytes of Flash at flash:.
0K bytes of WebUI ODM Files at webui:.

Base Ethernet MAC Address : 68:2c:7b:04:b4:80
Motherboard Assembly Number : 73-15800-08
Motherboard Serial Number : FOC21110EWB
Model Revision Number : AC0
Motherboard Revision Number : B0
Model Number : WS-C3850-48P
System Serial Number : FCW2112F0UM


Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 56 WS-C3850-48P 16.6.2 CAT3K_CAA-UNIVERSALK9 INSTALL


Configuration register is 0x102

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